| Main
Features |
Descriptions |
Supported
Platforms |
| Everyone in a meeting can present his
desktop |
The meeting host can assign any attendee
in a meeting to present his computer screen to all meeting
participants. |
PC & Mac |
| Everyone in a meeting can control the
presenter's desktop |
The meeting presenter can pass his keyboard
and mouse to one or all attendees in a meeting.
|
PC & Mac |
| Application sharing |
To protect privacy, the meeting presenter
can select one specific application to show to other attendees
and hide everything else on the desktop. |
PC |
| Real-time privacy protection |
During a meeting, an application may accidentally
open over the top of the sharing application. The meeting
session will instantly pause until the foreign application
is removed from the sharing application area. |
PC |
| No download of any kind - Universal Attendance |
Start a seminar. Your attendees can join
your meeting in 5 seconds without downloading any kind
of software including Java applets and flash. Presently
only PC presenters are supported. Attendees can attend
from any platforms with a full-fledged browser. |
All platforms (PC, Mac, Linux, Unix, iPhone) |
| Pause meetings |
You can pause a meeting during the middle
of the meeting to do something else that you don't want
to share with your attendees. |
PC & Mac |
| Hide attendee list |
The meeting host may hide the attendee list
so no attendee in a meeting can see other attendee names. |
PC |
| Support multi-monitors |
The system allows you to select one or all
monitors to show to your attendees. |
PC |
| Main
Features |
Descriptions |
Supported
Platforms |
| Instant view and remote control |
After an attendee joins your support meeting
(also called support session), with only one click of
confirmation from the attendee to release computer control
to you, you can see and control the attendee's desktop
instantly. |
PC & Mac |
| Remote reboot |
You can remotely reboot the supported computer
without anyone's assistance. After reboot, the computer
will automatically re-join your support meeting and you
get full control of the computer right away. |
PC |
| Multi-tiered concurrent support |
You can invite two additional colleagues
of yours to join the support meeting. All of them can
control the supported computers in order to resolve the
issues collaboratively. This feature is also used to remotely
train new support staff with real support instances. |
PC & Mac |
| Switch to training mode during support
session |
During the support session, you can switch
the presenter to yourself so that the attendee can view
your screen. If you like, you can pass your keyboard and
mouse to the attendee. This function is used to do customer
training during a support session and helps to increase
your customer satisfaction. |
PC & Mac |
| Remotely lock supported computer at the
end of support session |
At the end of support session, as an option
you can lock the remote supported computer to protect
your client computer in case the client is not present. |
PC |
| Main
Features |
Descriptions |
Supported
Platforms |
| Always on after power recycle or reconnection. |
Whether the remote computer power is recycled
or re-connected, you always have access to the remote
computer. |
PC |
Non-reversible meeting
password encryption |
The password for the remote access meeting
session is encrypted in the database in a non-reversible
way. The password is not saved anywhere including the
remote and local computers. The password transmission
over the Internet is encrypted via SSL. |
PC |
| Remote lock computer any time |
In addition to the secured meeting password,
you can lock your computer remotely to add another layer
of access protection. |
PC |
| Remote reboot |
You can remotely reboot your computer. After
reboot, you can still access the remote computer. |
PC |
| Multi-party access |
You can invite up to two additional parties
to access the same remote computer for collaboration.
|
PC |
* RHUB remote access does not support Windows Vista
| Main
Features |
Descriptions |
Supported
Platforms |
| Firewall & proxy friendly |
Complies with existing firewall settings,
without compromising security. |
All platforms |
| Compatible with lockdown computers |
Capable of working with lockdown computers |
All platforms |
| Chat |
Interactive meeting attendees can chat with
each other. Chat sessions can be saved for later reference. |
PC & Mac |
| File transfer |
Attendees can send files (or directories)
to all attendees or a specific attendee. Sending files
is automatically continued when attendee Internet connection
reconnects. |
PC |
| Change colors |
Easily changes colors from 256 colors (for
the fastest speed), 16-bit to 32-bit true color (for the
best image quality). For example, for remote support,
the 256 color is adequate. For artwork with a client,
choose 16-bit or 32-bit. |
PC & Mac |
| Whiteboard |
A whiteboard is available for drawing |
PC & Mac |
| Annotation |
Allows you to draw annotation marks anywhere
on your screen to emphasize your points or ideas. You
can save the annotation as a JPEG file (not available
for Mac). |
PC & Mac |
| Auto-reconnection |
It can easily happen that you or your attendee's
Internet connection disconnects in the middle of a meeting
due to many reasons. Your meeting will continue as soon
as the Internet reconnects. No need to restart or rejoin
a meeting. |
All platforms |
| Schedule Meetings |
You can schedule meetings including recurring
meetings. You can publish the scheduled meetings anywhere
you want. The system provides you with a scheduled meeting
list in both HTML and XML. |
PC & Mac |
| Fit-to-screen display |
Perfectly displays the presenter's screen
in your screen size |
PC |
| Outlook and audio conferencing integration |
When you send out invitation emails via
Outlook for scheduled meetings, the system will automatically
mark your calendar and have an option for your attendees
to mark their calendars. The system also allows you to
specify the audio conference call numbers and access code.
|
PC |
| Maximum customization |
1. Start or join meetings from your internal
home page or other enterprise applications; 2. Direct
your attendees to your own promotion page when meetings
end; 3. Brand with your company name and logo; 4. Publish
your schedule meetings on your websites or applications
|
All platforms |
| 24 x 7 operation and no maintenance
needed |
The appliance operates 24 x 7. Firmware
(including the meeting client software) is automatically
updated. No maintenance is needed. |
All platforms |
| International
Language support |
The current version supports English,
Spanish, Chinese (Simplified & Traditional) and Japanese.
|
PC |
| Recording |
Record screen and voice. Player is built
in with recording data. One executable file has both data
and player. |
PC |
| Firewall protected internal meetings |
When you start a meeting, you can tell the
system whether it is an internal meeting, which only accepts
attendees who come behind your firewall or come from those
public IP addresses you specified during the system setup.
|
All platforms |
| Unlimited registered users |
There is no limit on the number of users
you register to use the system to host meetings. It only
limits the number of concurrent users using the system
and the number of concurrent meetings. |
All platforms |
| Manage meetings |
You can monitor all meetings running in
the system and terminate anyone of the meetings to conserve
licenses or for any other reasons. |
All platforms |
